Welcome to ITIL 4

Welcome to ITIL 4

RJR Innovations is excited and proud to announce the first launch of ITIL 4, the next evolution of ITIL!

IT is at the core of every business in today’s world. The update will allow ITIL to reflect the fast-paced and complex environment we live in, and new ways of working and emerging practices, all of which are essential not only for […]

7 Mobile Security Threats you should take seriously in 2019

By: JR Raphael

Mobile malware? Some mobile security threats are more pressing. Every enterprise should have its eye on these seven issues this year.

Mobile security is at the top of every company’s worry list these days – and for good reason: Nearly all workers now routinely access corporate data from smartphones, and that means keeping sensitive info out of the wrong […]

Data breaches exposed 5 billion records in 2018

Data breaches exposed 5 billion records in 2018

Introduction

By: Lucian Constantin

New report from Risk Based Security shows a downward trend in number breaches and exposed records, Unclear if privacy regulations like GDPR are having an effect.

The number of publicly known data breaches decreased last year compared to 2017, despite harsher breach notification rules going into effect in […]

WinMagic SecureDoc 8.3

WinMagic SecureDoc 8.3

Introduction

Today WinMagic has announced SecureDoc 8.3 to their customers, including new features and improvements to make SecureDoc simpler and more secure than ever!

WinMagic recommends upgrading to the latest service release for SecureDoc 8.3 and later to improve reliability and security of your SecureDoc environment.

For more detailed information on this release, please download and view their Release Notes.

What’s new in […]

ITSM and ITIL: What’s the Difference?

Introduction

By: Stuart Rance

If you’re not sure whether you need ITSM or ITIL®, then I’m pretty sure you’re asking the wrong question.

It’s not an “either/or” decision. IT service management (ITSM) is what you do to manage the services you deliver to your customers, even if you don’t actually use that term. ITIL is a best practice framework for ITSM, and you should think about […]