BMC Remedyforce 2017-06-26T09:31:58+00:00

BMC Remedyforce

Overview

For high speed IT organizations that need to remove complexity and realize value fast, Remedyforce is an IT Service Management solution, built on the salesforce. com platform that efficiently manages services for IT productivity and innovation.

BMC FootPrints Service Core 12 New User Experience

BMC Solution

Built with speed and flexibility in mind, Remedyforce is the ideal service and support solution for the modern IT ecosystem.

Business Challenge

Today’s businesses are completely dependent on technology to gain and maintain a competitive advantage.

Product Details

Support the needs of your dynamic business with the robust IT service management capabilities available in Remedyforce.

  • Key ITIL processes, including incident, problem, change, service level management, self-service, discovery, and asset management
  • Social, mobile, and collaborative capabilities make connecting people and information easy
  • Social, mobile, and collaborative capabilities make connecting people and information easy
  • Agentless Discovery and Client Management capabilities to discover, configure, manage, and secure your IT endpoints
  • The stability of the world’s leading cloud platform, Salesforce.com, helps you realize value and reduce ongoing maintenance
  • Out of the box integrations to today’s core business technologies, including BMC solutions and Salesforce.com offerings, as well as 2,500+ Salesforce.com AppExchange solutions
  • Improve business satisfaction by 30% by streamlining processes and expediting request fulfillment
  • Reduce audit prep time by 96% with out of the box and automated reporting
  • Realize value and support the business quickly with the BMC 60 day value realization commitment
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