BMC Remedyforce 2017-04-06T14:00:27+00:00

BMC Remedyforce

Overview

For high speed IT organizations that need to remove complexity and realize value fast, Remedyforce is an IT Service Management solution, built on the salesforce. com platform that efficiently manages services for IT productivity and innovation.

  • Comprehensive IT Service Management and ITIL functionality helps IT run at the speed of business
  • Social, Mobile and Collaborative capabilities make connecting people and information easy
  • Built from the cloud up on the world’s leading cloud platform, salesforce.com, helps you realize value fast and reduces ongoing maintenance
  • Out of the box integrations to technologies core to your business today including BMC solutions & salesforce.com offerings, as well as 2,500+ salesforce.com AppExchange solutions

Key Features:

  • Powerful analytics – New Smart Reporting for simple, self-service, drag and drop creation of dashboards and reports
  • Mobile everything – Fully supported on Apple® iOS® , Google® Android™ , and HTML5 and can be delivered as SaaS or an on-premises solution
  • Intuitive experience – Modern, engaging user experiences help you work more effectively on both sides of the desk
  • Formless input – Smart Recorder offers a natural way to enter information and offers contextual rec

Key Benefits:

  • Improve business satisfaction by 30% by streamlining processes and expediting request fulfillment
  • Reduce audit prep time by 96% with out of the box and automated reporting
  • Realize value and support the business fast with the BMC 60-day value realization commitment
  • Easily adapt to business change leveraging the industry expertise and guidance of your BMC Customer Success Manager
View the PDF