Remedy Configuration Tool

Effect-Tech develops and deploys proven, results-oriented IT service management and IT operations management solutions for Global 1000 companies and other large organizations. While many companies implement IT Service Management and big-data solutions, Effect-Tech goes beyond IT — beyond the tools, service, and operations — with insights that are meaningful to the business.

  • Bulk import the most important ITSM foundation data to get up and running quickly
  • Easily migrate configuration data from one environment to another
  • Gain customer signoff on staged configuration data prior to promoting the data to production
  • Eliminate time-consuming IT Support staff permission and role management configuration tasks
  • Schedule on-going data loads from external authoritative sources
  • Define data transformation rules to automatically correct data during import

Transport for ITSM contains important features not found in the standard vendor-­‐provided tools. Transport for ITSM includes the ability to easily validate and promote customer data from a centralized staging environment to any number of server environments. The data administrator can configure this on a per project basis having total control of what data is promoted to which environment.

Leveraging real life, enterprise ITSM project implementation experience, Transport for ITSM not only addresses the need to quickly load critical foundation data, but also handles data issues that most customer onboarding projects will encounter. Transport for ITSM provides the abilities to set default values for required fields and to easily review and correct records that cannot be loaded due to validation errors.

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