Mobile Self Service
The fastest way to improve productivity while transforming the way you do business is to implement the RJR Mobility strategy with mobile self service.
The RJR Mobility strategy is fast, secure and easy to implement. You remove the limitations your technicians face with desktop applications, and you provide them with a seamless mobility strategy that allows for secure anytime, anywhere access to key data and applications. Imagine your customer service. When your technicians are sent to meet a customer, they can respond immediately. While with your customer, they can log right in and review and update records without a second’s delay—without waiting until they get back to the office.
Equipment tag scanning becomes part of the workflow for receiving, assigning and unassigning—the Move, Add, Change (MAC) process—ensuring that CMDB data is updated immediately or later when synchronization is available.