Seamless Anytime Mobility
The fastest way to improve productivity while transforming the way you do business is to implement the RjR Mobility strategy.
The RjR Mobility strategy is invaluable for Service Desk technicians. As soon as an issue is assigned, the technician can resolve and close the record immediately. You’ll have an accurate time to resolution report while ensuring you meet all your Service Level Agreements (SLA). Comprehensive Data Collection TechnologyWith its Barcode/RFID capabilities, RjR’s Mobility Strategy is an integral part of your Configuration Management strategy. You’ll easily reduce CMDB maintenance time by automating equipment detection, which also reduces CMDB maintenance costs.