What is ITIL and ITSMIT Infrastructure Library (ITIL) is a globally recognized set of best-practices and standards for deploying and aligning IT services.

IT Service Management (ITSM) outlines a tactical approach for designing, delivering, managing and improving the way information technology is used within an organization.

Following the ITIL standards we have developed a custom FootPrints ITSM Database. Which out of the box could save your organization $100,000.

We also developed the BMC FootPrints Administrator Companion Tool to be used in conjunction with FootPrints, to help administrators save cycles, and reduce errors during environment migrations.

Confused? That’s okay, our certified in house consultants are here to help you along the way!