RJR Innovations co-hosted with BMC Software, an ITSMe Seminar and SDE User Group Meeting on December 6th, 2006, in Québec City, Québec, Canada. The agenda touched on a variety of topics and were offered by the following presenters:
  • ITIL and the Mid Size Business – Jose Tamo – Sibafo
  • IT System Management Express Blue Print – Meeting Demands of Security and Performance with ITIL Presentation – Guy Hudon – BMC
  • Performance Manager – Dominic Voyer – IT Service Management Consultant @ RJR Innovations
  • Integration Engine and ITSME Demo -Ron Hill – BMC Product Management and Dominic Voyer – IT Service Management Consultant @ RJR Innovations
  • Road Map – What’s coming in the next release – Serena Lambiase – BMC Product Management
  • SDE Business Rules / RJR Add-On’s / Dominic in the “hot seat” – IT Service Management Consultant @ RJR Innovations