RJR Innovations co-hosted with BMC Software, an ITSMe Seminar and SDE User Group Meeting on December 5th, 2006, in Ottawa, Ontario, Canada. The agenda touched on a variety of topics and were offered by the following presenters:

  • ITIL and the Mid Size Business – Gary Hoagland – BMC
  • IT System Management Express Blue Print – Meeting Demands of Security and Performance with ITIL Presentation – Gary Hoagland – BMC
  • Integration Engine and ITSME Demo- Ron Hill – BMC Product Management
  • Customer Success Story – Pat Espin – Erie Insurance
  • Road Map – What’s coming in the next release – Serena Lambiase – BMC Product Management
  • SDE Business Rules / RJR Add-On’s / Ron in the “hot seat” – Ron Sorrell – RJR Innovations