BMC MyIT-Behind the scenes-Configuring Locations Services

Work smarter with context-aware IT services

MyIT is a personal assistant running on each user’s device so they can easily help themselves to context-aware IT services.

  • Make it easier for users to ask questions, find answers, and request services with simple text posts.
  • Enjoy a more efficient and secure workplace by […]
2017-06-08T14:17:48-04:00July 18th, 2014|Blog|

BMC MyIT-Behind the scenes-Configuring Health Services, Broadcasts and integrating with MDM

Work smarter with context-aware IT services

MyIT is a personal assistant running on each user’s device so they can easily help themselves to context-aware IT services.

  • Make it easier for users to ask questions, find answers, and request services with simple text posts.
  • Enjoy a more efficient and secure workplace by enabling users […]
2016-10-13T10:19:25-04:00July 17th, 2014|Blog|

BMC MyIT-Behind the scenes-Configuring Assistance, How-To’s and Appointment Services

Work smarter with context-aware IT services

MyIT is a personal assistant running on each user’s device so they can easily help themselves to context-aware IT services.

  • Make it easier for users to ask questions, find answers, and request services with simple text posts.
  • Enjoy a more efficient and secure workplace by enabling users […]
2016-10-13T10:19:25-04:00July 16th, 2014|Blog|

Meet Ryan Kung – RJR’s newest IT Service Management Support Analyst

Ryan Kung is a recent Algonquin College graduate. He joins the RJR team having graduated from the Computer Systems Technician diploma program.  During his 5 year tenure as a City of Ottawa employee, Ryan had the opportunity to develop key skills in the areas of customer service, communications and leadership […]

2016-02-22T11:54:09-05:00July 15th, 2014|Blog|

BMC MyIT-Behind the scenes-An Architecture and installation review

MyIT is a personal assistant running on each user’s device so they can easily help themselves to context-aware IT services.

  • Make it easier for users to ask questions, find answers, and request services with simple text posts.
  • Enjoy a more efficient and secure workplace by enabling users to install and […]
2017-06-08T14:16:33-04:00July 15th, 2014|Blog|
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