The latest BMC Service Desk Express Patch set 10.0.1.123 is now available for customer download. To access the patch through the BMC Support Site, please click here.
For RJR Innovations’ Clients, if you have any problems accessing the link provided, or downloading the file, please contact us at support@rjrinnovations.com or call 613-233-1915 for an alternate download location.
RJR Clients can easily access the release notes by clicking here. Please contact RJR Support if you don’t have or have forgotten your ftp password.
Patch Highlights (not documented)
1) Self Service clients now have the capability to add details to their Incidents
2) you can now form load data instead of just form loading Dynamic Form Transformations
3) Memory leak fixes are also included