How to make Software Asset Management(SAM) an integral part of your ITSM strategy and why it is a must have in today’s connected and extended enterprise.
Today we talk with Christopher Williams, Manager Solutions Marketing here at BMCsoftware and learn;
• What is a Service Asset Lifecycle Management
• The misunderstanding between physical assets and software assets
• The organizational transformation needed to make software asset management a reality
• Understanding what our assets are, what’s the best way to determine how and why they are being used
By: ITSM Guy