RJR Innovations is pleased to launch its new ITSM Data Documentation Tool for BMC FootPrints Service Core version 12.

This easy to use tool helps bring several pieces of information together from the connected FootPrints system into a CSV file or a data table. It is useful when designing new business processes, learning your back-end database, using web service integrations, performing back-end data imports (such as item relationships) and viewing current license usage. For more information and to access the free download file, please click here.