BMC Digital Workplace
Overview
BMC Digital Workplace is a modern self-service app that reduces IT friction, cuts support costs, and boosts customer satisfaction. Imagine the ease of formless IT, productivity of context-aware services, and freedom of social collaboration—and you have Digital Workplace.
BMC Solution
BMC Digital Workplace uses location, role, and personal preferences to guide your employees to the specific information and services they need, here and now. You’ll see employees become more productive because they can collaborate instead of wasting time on technology-related issues.
Business Challenge
Today, IT organizations face a common problem: people are used to the ease of Facebook, speed of Twitter, and service of Amazon.com, and they want those same experiences at work. If IT can’t deliver, users will look elsewhere—increasing risk and rendering the service desk irrelevant.
Product Details
Social IT: When you open Digital Workplace, it gives you a snapshot of your day, displaying your activities feed with upcoming appointments, pending requests, unresolved issues, and alerts from systems you use in your daily work.