RJR Innovations Partners with Navara as Exclusive Reseller in North America and France for Mobile SDE Solution

Atlanta, Georgia – For more than a decade, Atlanta-based middleware company Navara has been working with leading Solution Providers to offer users quick to develop and deploy mobile process enablement solutions. Thanks to a recent partnership with RJR Innovations, the process of mobilizing applications within the private or public sector, has just gotten easier. Navara and RJR have signed a Master Reseller agreement that allows RJR to be the exclusive reseller in North America and France for Navara’s Mobility Suite for Service Desk Express.

Navara’s mobile middleware platform, which will be renamed “RJR Mobility Suite for Service Desk Express Powered by Navara” will replace RJR’s existing mobile SDE solution. The Navara-powered solution offers greater flexibility, customization and functionality, according to RJR President and CEO Robert Beauchamp. It will mean big benefits for their clients.

“We’re adding mobility to a product that we’ve been working with for 15 years,” says Beauchamp. “Today, everything is going mobile and everyone has a mobile device in their hands. This solution will allow them to work with devices they are already comfortable with.” RJR Mobility Suite for Service Desk Express will be added to the RJR Business Management Solution, a package that encompasses six to eight products from different vendors.

“The return on investment for our clients is huge. The solution will allow them to manage their assets more easily. Rather than techs running between floors to update systems, they will have the ability to update from anywhere. Mobility simplifies the work process,” says Beauchamp.

The partnership simplifies things for Navara too. Moving forward, RJR will be the first level of support for the product, which will centralize support and guarantee a high level of expertise.

“We are excited about our new relationship with RJR Innovations,” says Yves Neidlinger, Navara’s National Channel Manager. “They are in the best position to leverage Navara’s mobile middleware platform and to combine it with their expertise of Service Desk Express to deliver a best of class mobile solution for organizations who need to mobilize SDE.”

RJR Innovations Inc. is a premier BMC Solution Partner (and a BMC approved Level 1 support provider) specializing in the implementation, service and support of the BMC Service Desk Express (Magic Service Desk Solution). With over 500 client engagements since 2004, RJR Innovations is the foremost industry partner in providing extensive service and support solutions. Headquartered in Ottawa, Ontario, Canada, RJR may be contacted for more information at 613-233-1915 or you may visit their website http://www.rjrinnovations.com/.