RJR Innovations is excited and proud to announce the first launch of ITIL 4, the next evolution of ITIL!
IT is at the core of every business in today’s world. The update will allow ITIL to reflect the fast-paced and complex environment we live in, and new ways of working and emerging practices, all of which are essential not only for ITSM professionals, but also for a wider range of professionals working in the digital transformation world.
The purpose of ITIL 4 is to provide organizations with comprehensive guidance for the management of information technology in the modern service economy.
ITIL 4 expands on previous versions by providing a practical and flexible basis to support organizations on their journey to the new world of digital transformation. It provides an end-to-end IT/digital operating model for the delivery and operation of tech-enabled products and services and enables IT teams to continue to play a crucial role in wider business strategy.
What is ITIL 4 Foundation?
The Foundation level is designed as an introduction and enables candidates to look at IT service management through a BRAND NEW end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.