RJR Innovations is your experienced IT Solution Provider specializing in IT Service Management (ITSM) and fast growing Digital Enterprise Management (DEM) solutions. Our mission is to continue to build solid, long-term relationships with our Customers.
Our solution provides out of the box ITIL processes such as Incident Management, Change Management, Problem Management, Service Request Management, Service Catalog, Knowledge Management, Service Level Agreements, and more!
Which IT organization does not want reduced operating costs, improved IT system reliability and faster workflow deployments? None! Workload Automation allows for higher system uptime availability with quicker deployments, all at a lower cost.
For high speed IT organizations that need to remove complexity and realize value fast, Remedyforce is an IT Service Management solution built on the salesforce.com platform that efficiently manages services for IT productivity and innovation.
Active Directory Self Service Password Reset tool for Microsoft Windows user credentials. With Qreset™, your users can reset their forgotten Active Directory Windows credentials directly from the Windows logon screen.
BMC FootPrints integrates IT service and asset management for end-to-end business services, and it’s easy to install, use, and support. With configurable capabilities that streamline service delivery, FootPrints improves customer satisfaction and IT’s reputation with your business users.
RJR Innovations is your experienced IT Solution Provider specializing in IT Service Management (ITSM) and Digital Enterprise Management (DEM) solutions.
Our mission is to continue to build solid, long-term relationships with our Customers based on our professional, friendly and expert advice.
We provide innovative, customized business process consulting, software implementation services and Level 1 bilingual support for multiple ITSM and DEM solutions and add-ons.
We understand that in today’s day and age, technology leaders are focused on transforming how IT operates.
Our goal is to continually exceed our Customer’s expectations whether it be during the discovery, planning or implementation phases, or simply when providing them with technical support.
We believe that our Customer-retention goes hand in hand with our Customer’s success.
Our Industry Experience