Happy Canada Day!

This Sunday, July 1st marks Canada’s 145th birthday. The RJR Team came across this Canada Day quiz which was prepared by the Historica-Dominion Institute, the largest independent organization dedicated to history and citizenship in Canada. Its mandate is to build active and informed citizens through a greater knowledge and appreciation of the history, heritage and stories of Canada. Good luck!
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RJR Innovations Releases QReset Version 5.3

Ottawa, Ontario – June 7, 2012 – RJR Innovations announces the release of QReset Version 5.3, the latest product in the QSignOn Suite of solutions. Building upon the core strengths of the QSignOn product line, QReset provides password reset capabilities within a Windows™ environment.

QReset Version 5.3 provides many benefits. Users can reset their forgotten Windows™ credentials directly from the Windows™ logon screen, setting challenge questions and answers that will then be presented back […]

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SecureDoc V5.3 SR2 is now available!

WinMagic, an RJR Innovations Premier Partner, has announced the release of SecureDoc 5.3 SR2.
New and exciting features include:
•             Support for Mac OS X Lion 10.7.4

•             Support for Motion Computing J3500 and F5v tablets

•             Multiple File/Folder support in RMCE

SecureDoc 5.3 SR2 is a service […]
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Intelligent Ticketing: The Smart Choice for Proactive ITSM

Does this sound familiar? An IT organization in an enterprise company had a periodic problem that caused mini network storms every few weeks, which disrupted business. Because it would have been impractical to have someone watch screens 24×7 to figure out what caused this intermittent problem, the team was inundated with tickets — all of which were opened by customers. Not surprisingly, this had a negative impact on customer satisfaction.

It doesn’t have to be that […]

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