Blog - RJR Innovations

Who’s using SaaS for the IT help desk, and should you? Part 2

Although not all SaaS applications are created equal, the SaaS model itself is mature and tested. Salesforce.com, the enterprise cloud company, has more than 87,000 enterprise customers and two million individual subscribers using its services and its Force.com platform for a variety of business-critical, hosted applications —from sales and service (otherwise known as CRM) to IT infrastructure management and database management. salesforce.com […]

RJR Innovations completes acquisition of QSO Business from PricewaterhouseCoopers LLP

Ottawa, Ontario – September 20, 2011 – RJR Innovations announces the recent acquisition of the QSO business and the QSignOn product line from PricewaterhouseCoopers LLP. This new product line will expand the depth and breadth of RJR’s Business Management Solutions (BMS) strategies.

The QSignOn product line seamlessly integrates industry leading technologies to provide a single comprehensive solution for hard disk encryption, single sign-on (SSO) and full life-cycle management of two factor authentication devices.

RJR Participates in the 2011 Canada International Tuna Cup Challenge

Members of the team at RJR Innovations participated in the 2011 Canada International Tuna Cup Challenge held in North Lake, PEI on September 13, 14 and 15, 2011.

The Canada International Tuna Cup Challenge was first brought to North lake Harbour in 1972 when the sport of tuna fishing was on an all time high. During that time celebrities such as Johnny Cash, Phil Esposito, Bobby Orr, Maurice Richard, Rt. […]

“Mobile First”: The New Mantra of IT

There was a time when “enterprise” and “mobile” were rarely seen together – only in the shadowy recesses of IT drudgery like ashamed lovers forced to elope or endure the paternal humiliation of CFO scrutiny. That was 2009.

Now, they gallivant openly, Kardashian-like in the publicness of their affection. In a reversal of fortune unimaginable two years ago, to avoid CFO scrutiny today every project “must” include mobility – showcase it, embrace it, celebrate […]

How SaaS can benefit the IT help desk: Part 1

This is the first post in a three-part series addressing how small and midsize businesses are using software as a service (SaaS) to automate their IT help desk(s) and IT infrastructure. Our findings are based on a survey BMC sponsored with salesforce.com in the fourth quarter of 2010. We interviewed more than 200 IT executives, managers and staff about their adoption and opinions of SaaS for their IT help desks.

Why SaaS and the […]