Blog - RJR Innovations

Get to know SAM; Four Best Practices for Software Asset Management

How to make Software Asset Management(SAM) an integral part of your ITSM strategy and why it is a must have in today’s connected and extended enterprise.

Today we talk with Christopher Williams, Manager Solutions Marketing here at BMCsoftware and learn;

• What is a Service Asset Lifecycle Management

• The misunderstanding between physical assets and software assets

• The organizational transformation needed to make software […]

I Can’t Get No….SaaStisfaction!

In my last article I relayed some information about a conversation I had with one of our customers who is currently using our On Premise IT Service Management solutions.

In those discussions, we explored the benefits of moving these services to our SaaS ITSM products. Upon reflection, what I found intriguing about this discussion is that it was not an isolated or […]

I Can’t Get No….SaaStisfaction!

In my last article I relayed some information about a conversation I had with one of our customers who is currently using our On Premise IT Service Management solutions.

In those discussions, we explored the benefits of moving these services to our SaaS ITSM products. Upon reflection, what I found intriguing about this discussion is that it was not an isolated […]

Scott FireFit Championships

RJR Innovations proudly sponsored the 2011 Eastern Ontario Regional and Western Quebec Regional Scott FireFit Championships held on August 6th and 7th at the Rideau Carleton Raceway in Ottawa, Ontario. The competition is based on fire fighting tasks commonly performed in emergency situations.

Introducing IT as Service (ITaaS)

In my last post we looked at some practical ways IT could respond to the changing domain of application delivery and management that SaaS has introduced. This time we turn our attention to the emerging discipline of ITaaS. Although the term ITaaS has been in circulation for a number of years, a concrete and consistent definition still eludes the industry. A quick online search will reveal as many definitions […]