Connect Magazine Issue 002 – RJR Innovations Quarterly Magazine

A wise man once told me that if I wanted to set and achieve my goals, I should write the goals down. At the time I thought it to be a little odd, after all Iʼm a goal-oriented person and whatʼs in my head usually holds true. However, I then realized that my goals changed while swimming around my mind––sometimes based on my mood, other times based on what I perceived as a genius idea.

ITSM and Mobile 2.0 Is Ready for Business

Many of history’s great innovations arrived too soon.

Henry Ford’s Model T was a two-speed without a driver-side door that couldn’t make it up a hill without a full tank of gas. Alexander Graham Bell’s first telephone could only call one pre-designated number, came with a single opening for both speaking and listening, and had no dial tone, […]

Mobile and Wireless: New Business Paradigms for ITSM

In this age of mobile social media and dueling iPhone, Android,iPad,and BlackBerry media campaigns, few among us disagree that phones are for more than just talking. Consider this: More than 250 million active users access Facebook through mobile devices across 200 mobile operators in 60 countries.


The power of wireless to catalyze groups and individuals to act, eliminate […]

Firefit Night at the Races Fundraiser

RJR Innovations was a proud sponsor of the Firefit Night at the Races Fundraiser held on Sunday, July 17th, 2011, at the Rideau Carleton Raceway. The fundraiser was held in support of the Brain Injury Association of the Ottawa Valley. Although a thunderstorm caused a brief power outage and pause in the races, the evening turned out to be a success! We even had a few winners on the RJR Team once […]

Value Realization from ITSM

A lot of marketing hyperbole is thrown around to quantify the justification for making investments in products (and how tojustify it to your boss).  We often here the terms ROI, TCO, TEC, etc.  Today instead of talking academic we go straight to the source with a interview withTony Sanders, Sr Director of the Business Solution Managers group here at BMCsoftware.
 

The ITSMguy;  BSMs […]