Differentiate or Die
Inertia is a great thing. It’s what makes me watch 30 minutes of a TV show I don’t really like (but don’t hate enough to change the channel). And it’s been a big reason why IT customers, particularly service providers’ customers, don’t move. Too much pain for the gain. But as cloud technologies evolve and make it easier for customer a customer to “pick up his ball and go home”, how do you […]