A New Brand Name Changed Everything

A great article we wanted to share …

By Joel Bomgar, CEO, Bomgar, Ridgeland, Miss.
In 2003, I designed a piece of Internet software that allows technical support staff to view clients’ computer screens from a remote location. In two-and-half months I had sold enough copies to make $25,000. I brought in […]
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Important Hotfix released for SDE 10.0.1.123

If you use Incident Monitor, you may find that results can be very slow in responding when a search may include a large number of records, e.g. list of closed calls for a client.
To resolve, please upgrade to patch 10.0.1.123 by clicking here and run the script within the following link by clicking here.
Once you run this script, it will add […]
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BMC Service Desk Express Patch set 10.0.1.123 Released

The latest BMC Service Desk Express Patch set 10.0.1.123 is now available for customer download. To access the patch through the BMC Support Site, please click here.
For RJR Innovations’ Clients, if you have any problems accessing the link provided, or downloading the file, please contact us at support@rjrinnovations.com or call 613-233-1915 for an alternate download location.
RJR Clients can easily access the […]
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