Ottawa, Ontario – June 23, 2011 – RJR Innovations announced today that it has achieved Gold Partnership Status with Bomgar, a premier partner of the company. Bomgar’s Gold Partnership Status is provided to partnered companies that achieve a significant number of sales and success utilizing Bomgar solutions.
RJR Innovations first formed a partnership with Bomgar in 2010. Bomgar, a world leader
in enterprise remote support solutions, has since become an integral part of RJR Innovationsʼ advanced business management solutions offerings.
“From the beginning, we knew that Bomgar was a perfect fit for our solution set,” commented Robert Beauchamp, Founder and President of RJR. “Bomgarʼs technology enables us to offer our clients a world-class solution that is more responsive, efficient and secure than the competitors. With Bomgar, support simply becomes a shared virtual resource.”
Bomgar partners with strategic firms spanning all 50 states in the U.S. and 52 countries worldwide to provide top of the line software integration.
“At Bomgar, we seek out partners who share our passion for improving the efficiency, quality and security of IT support,” said Russ Duffey, VP of business development and strategic alliances for Bomgar. “RJR consistently delivers world-class services and solutions that improve its customers’ IT operations, and we’re extremely pleased that they’ve achieved the Bomgar Gold Partnership status. We look forward to continuing our partnership.”
For information regarding RJR Innovations and the Bomgar Gold Partnership Status, or for information regarding RJRʼs world-class business management solutions, please contact us by email: communications@RJRInnovations.com | Phone: +1.613.233.1915
About RJR Innovations
RJR Innovations is an industry leader in IT Service Management (ITSM) and Business Service Management (BSM). By aligning IT objectives with business goals, ITSM and BSM accelerate productivity and ultimately provide better services to end users and clients. Both ITSM and BSM facilitate and support business goals, providing a high degree of functionality and flexibility.
To ensure that clients can effectively implement ITSM and BSM, RJR has created a unique and dynamic IT Business Management Solution (ITBMS). RJR ITBMS is a user-friendly, adaptive and cost-effective methodology. ITBMS incorporates strategies formed from a blend of processes, procedures and products that are easily customized to fit each client’s goals and objectives. Clients choose only those strategies that fit their specific needs. RJR evaluates business requirements to determine those needs followed by strategic planning and design, implementation and education, service delivery and ongoing support.
About Bomgar
Bomgar is the worldwide leader in secure, appliance-based remote support solutions. The company’s award-winning solutions enable organizations to improve IT support efficiency by securely accessing and managing virtually any system – Windows, Mac, Linux, BlackBerry, Android, the iPhone, iPad and most versions of Windows Mobile, regardless of their location. More than 5,500 companies around the world have deployed Bomgar’s enterprise-class solutions to rapidly transform their IT support functions and significantly improve operational efficiency and customer satisfaction while dramatically reducing costs. Bomgar is privately-held with offices in Jackson, Atlanta, San Francisco, Washington D.C., Paris and London. In 2010, Bomgar was named one of the fastest-growing technology companies in America by Deloitte. www.bomgar.com.